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BTN Banyuwangi Customers Terrorized by Auction Letter

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Secretary of LKBH Untag Banyuwangi, Ance TD Prasetyo (left) accompanied by LKBH Paralegals, Agung Firda Swastika showing auction letters without stamps issued by BTN Jember and BTN Banyuwangi in his office.

BANYUWANGI – The appearance of an auction letter that was not affixed with an official stamp from the State Savings Bank (BTN) making residents of Garuda Regency housing in Boyolangu Village, Giri . District, Banyuwangi regency is restless.

The auction letter appeared after two BTN KPR customers deliberately failed to pay a number of housing loan installments after knowing that the certificates used as collateral or credit guarantees were not on the bank's side. (creditor).

“There were two of our clients who received an auction letter issued by the BTN Banyuwangi branch without the company's official stamp affixed. Even, In the outstanding auction letter, the number of the outgoing letter is also not stated,” said the secretary of the Consultation and Legal Aid Institute, University Faculty of Law 17 August 1945 Banyuwangi (LKBH Untag), Ance TD Prasetyo, Monday (4/12/2017).

"Residents of the Garuda Regency housing complex received an envelope from BTN Jember which was placed in front of their house. Inside the envelope containing the notification of the auction to our client Rahmad Zakaria in block D.22 is dated 24 August 2017 and only have the signatures of Subianto as ACRA and Dendy Wahyutya Septiadi as Problem Account Officer of PT Bank Tabungan Negara Tbk Jember branch office,” he added.

Ace added, after his client received the auction letter and notified him, he followed up by questioning the validity of the letter to the BTN Banyuwangi branch. Result, one of BTN's legal staff said that the letter was inappropriate for distribution, the reason is because there is no official company stamp.

"Our client is one more, Solehudin who is also a resident of Garuda Regency housing, he got a warning letter from BTN Banyuwangi dated 10 August 2017. The contents are about the settlement of credit arrears, which means he is getting an SP1 letter," he said.

Previously reported, unclear whereabouts of a certificate which is a guarantee for the People's Housing Loan (mortgage) at the BTN Banyuwangi branch, residents made Garuda Regency housing, Kelurahan Boyolangu, Giri . District, confusion.

As a lender, the certificate should be in the responsibility of the BTN. However, after confirmation, the creditor said that the certificates of several residents of the Garuda Regency housing which were used as mortgage collateral were not at the bank.

Deal with it, resident legal adviser from LKBH Untag Banyuwangi, Saleh SH said, he had held a meeting with BTN leadership. However, the results of the meeting of the creditors are not responsible for the existence of the Garuda Regency residential certificate. Even though they are bank customers or consumers, they are required to continue to pay off all mortgage credit installments.